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Your Price / What you can do
Four requests, in order
What a reader can actually do about a quoted price
There is no way to buy a market price, and the honest version of this page says so. What exists is four requests that produce a record, and two mechanisms a reader can legitimately move.
Desk spec
- requests
- 4
- mechanisms movable
- 2 of 4
- record needed
- the receipt
- handoff
- complaint routes elsewhere
the market priceThe price shown beside a selection before an account is considered. On the samples it is 1.90 on every screen, and it is the price the receipt is measured against.
the quoteThe price your own account is offered. Across 120 accounts on one selection it ran from 1.88 to 2.00, a spread of 6.4%, and 42 of the 120 accounts were offered the market price exactly.
the receiptThe price at the moment you accept governs the bet. Of 100 disputed quotes the receipt price governed 100 and the headline price governed none of them.
Direct answerA reader cannot require a market price, but can make four requests that produce a record: the price history for the account, the price that was accepted, the rule that produced the quote, and a re-quote at a different stake. Two of the four mechanisms - the stake band and the chosen price - are genuinely movable; the tier and a capped price are not.
The four requests
Each request is small and each one produces something a reader can keep. The reason to make them in order is that the first two establish what happened, and the second two only make sense once that is settled.
Sample A and H - the four requests and what each returns
| Request | What it returns | On the samples |
|---|
| the price history for the account | the prices quoted on previous bets | available in 41 of 100 disputes |
| the price accepted on this bet | the authoritative record | governed 100 of 100 disputes |
| the rule that produced the quote | which mechanism applied | one of four, and never stated on the screen |
| a re-quote at a different stake | a second price to compare | five bands, 1.86 to 1.98 |
| four requests | a record rather than a price | the first two are the ones that matter |
sample B, C and F - which of the four mechanisms a reader can move
movable by the reader:
the stake band (sample C: 1.86 to 1.98, a 6.5% range) - move the stake
the chosen price (sample F: 1.70 to 2.10, three lines) - pick a line
movable by the reader: 2 of 4 mechanisms
= (46 + 16) / 120 quotes = 62 / 120 = 51.7%
not movable by the reader:
the account tier (sample D: 1.90 to 1.98) - follows the account
the capped price (sample E) - published with a condition and a cap
not movable: 2 of 4 = (31 + 27) / 120 = 48.3%
so on the samples the reader can influence about half of the spread and
none of the tier, and the two halves are almost exactly equal.
Where the boundary of this page is
This page covers the price and the record, and it stops there on purpose. Complaints about an operator, the escalation routes, the regulator and the alternative-dispute-resolution body are a different subject with its own desk in this series, and a reader looking for those will not find them here.
sample H - what a request can and cannot change
of 100 disputed quotes:
resolved by the receipt being produced = 100
resolved by a headline price being produced = 0
where a price history existed = 41
where an account had to argue from memory = 59
so the requests are worth making before a dispute rather than during one:
59 of 100 readers had nothing to produce but their own recollection,
and the record that settles a price is generated by the bet itself.
Before you make any request, establish these
- The reference of the bet, so the request can name one bet rather than a period.
- The price on the receipt, written down outside the app.
- The market price on the same selection at the same moment, if it can still be read.
- Whether the account has a tier named anywhere, before asking about pricing rules.
- Which of the four mechanisms the gap matches, so the request is specific.
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